Frequently Asked Questions
FAQs
Orders
How can I cancel my subscription?
To cancel your subscription, please log into your account. Under “My Subscriptions”, click on the cancel button next to the order.
Where is my order email?
Base on your email provider, your order confirmation email may be in your spam folder. If you have gmail, please check your tabs (i.e. primary, social, promotions).
What is your refund policy?
Due to the nature of our business, all sales are final and no refund will be issued.
Farm Pickup
When can I pick up my order at the farm?
Starting early-June 2021, orders can be picked up during farm pickup hours.
Saturday & Sunday: 10am – 2pm
What is your delivery policy?
Currently, we are only offering farm pick-up.
Once I place my CSA order, when can I pick it up?
Farm pickups will start early-June 2021. A reminder email will be sent out to customers.
Can i cancel my csa mid-season?
Unfortunately due to the nature of our business, we cannot give refunds mid-season.
What happens if I missed my share pick-up?
Unfortunately, if you miss your share pickup for any reason without letting us know prior or have someone pick up for you, we are unable to provide a makeup share.